Privacy policy

What data we collect

We may collect and process the following information:

• Name, surname, patronymic
• Email address
• Phone number
• Delivery / billing address
• Company details (for B2B clients)
• IP address, device and browser type
• Order data, selected products
• Cookies and data from third-party services (Google Analytics, Meta Pixel, etc.)

How we use your data

Purpose of processing your personal data:

• Fulfillment of orders and provision of services
• Creating and maintaining an account
• Invoicing, payment processing
• Providing technical support
• Sending service or marketing emails (by agreement)
• Analyze user behavior to improve your website

Legal basis for processing

We process your data on the following grounds:

• Fulfillment of the contract (placing an order)
• Meeting our legal obligations (tax accounting)
• Your consent (marketing, newsletter subscription)
• Legitimate interest of the company (service security, analytics)

With whom we may share data

We may share your data only to the extent necessary:

• Payment operators (for example, LiqPay, Stripe, WayForPay)
• Delivery services (Nova Poshta, DHL, UPS)
• Hosting providers, CRM systems, email newsletter services
• To state authorities – only in cases provided for by law

We do not sell or share your data with third parties for marketing purposes without your express consent.

Cookies

We use cookies to:

• Remembering your settings
• Keeping statistics of visits
• Personalize content and advertising

You can change the cookie settings in your browser.

Your rights

You have the right:

• Access your personal data
• Request correction or deletion of data
• Restrict or object to processing
• Withdraw consent to processing
• File a complaint with the Ombudsman or a foreign supervisory authority (in case of GDPR)

How to contact us

For privacy issues, please contact us:

📧 privacy@yourcompany.com

📞 +38 (044) 123-45-67

📍 м. Kyiv, 12 Prykladna str.